![]() Making calls using a VoIP line is the same calling experience as a traditional phone. ![]() This means that instead of having your phone calls delivered through landlines or cell towers, VoIP technology works behind the scenes to deliver phone calls via the internet. But to explain it simply, VoIP is an internet-based phone service. VoIP stands for Voice over Internet Protocol (also referred to as Voice Over IP, IP telephony or internet telephony). The basics of VoIP and how it can help you. Companies can have a central mainline that integrates different branch locations or employees working from their home office. Today’s business VoIP phone systems are setting the standard for current remote work environments. Residential VoIP customers can use the digital phone service like a landline or on their smartphone via a calling app. Use them to cut the cord on traditional phone companies, or use them as additional ways to stay connected. ![]() Today’s high-tech phone providers, Ooma and magicJack, are offering users better alternatives to stay connected.īy relying on VoIP technology, digital phone providers are offering some of the most popular, effective, affordable and flexible tools. Even so, the lack of a customer-service department reachable by phone gives me pause.It’s a fast-paced world, and you need phone service that works for you. When I did, I was quickly connected to an online tech who provided helpful, courteous answers to my questions. The only support option is online chat, assuming you can find it on YMax’s hideous, infomercial-inspired Website. Need help with issues like these? Don’t look for a support number to call–there isn’t one. In one instance the phone rang, but when I picked up the receiver, the call went dead. When it was plugged into a desktop wired to my router, incoming and outgoing calls sounded consistently loud and clear.When I plugged it into a netbook connected via 802.11g Wi-Fi, however, some calls were fine while others dropped. Still, you could always dig an old PC out of the closet and use it as a dedicated MagicJack box to replace your landline.Ĭall quality makes or breaks a device like this, and MagicJack performed quite well–most of the time. ![]() The catch is that you have to leave a computer running 24/7, which is neither convenient nor energy-efficient. For example, you can plug it into any computer anywhere, and as long as there’s a broadband connection (even via a 3G modem), you’ll have a dial tone. In fact, portability is one of MagicJack’s best assets. MagicJack’s embedded dashboard software maintains a call history and a contact list, both of which are available on the device wherever you plug it in. ![]()
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June 2023
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